The current popular apps are once a normal app who knew how to convert user experience to 5 star rating. They now maintain a large customer base with ever growing increase in downloads.
So for any app to gain popularity, the product developers must give paramount importance to the user experience. It is well because happy customers are always the key for an all star rating. Also for your popularity on board.
The fact is that it doesn’t stop after launching your product in the market. Rather the process continues. There is a great need to ensure smooth and flawless functioning of the app. Which in turn takes care your product quality as well as your popularity among your competitors.
Coming back to the topic, lets discuss how the popular apps rewarded themselves a Countless positive reviews with a happy come steady customer base?
Well, the answer is simple. They gave their users a good and satisfying experience. They always made sure the customers got what they wanted. Whether it is content, fun, an interesting feature, happiness, thrill or whatever they want.
So by giving whatever they want how can you convert their experience into an all star experience for your users?
Let’s discuss it below.
Attract your kind of customers:
When the user searches your app in the play store, you should be reachable to your targeted audience over your competitors. To achieve that your ASO matters, also a neat screenshot of your easy and organised features. They should always stand out which will help you score a good first impression. By this, you are sure to get a decent number of downloads and possibly a couple or more of positive ratings for your app.
Understand customers Challenges and Usability:
Make sure you cover all your user’s requirements. Always add interesting and new features in your updates which shows you are up to date with technology. More importantly be ahead of your competitors. Identify where they lack and use it to your advantage. This is sure to give a decent bunch of positive reviews and ratings.
Track how your Customers feel and get feedback:
You can do all the above but it is important to know how your customers feel. Else you may fail to get the desired rating or end up with a negative comment in the public. Finally, App developers should on-board the novice user, educate the first time user and give rich experience to the expert users.
Now, how can get this done through our product Apertain?
APertain which has a pertain engine, collects the user experience and shows a rating prompt at the most appropriate time to get all star rating for your app. If any customer has bad experience with the app, get feedback from them and work on it. This, makes them desire your product more, which will surely give you a hike in positive responses and ratings.