In-App Support
A better way to address App Support is to have a means of creating and continuing a conversation with users where you want them to be. Hence, it is better to provide a means of interaction between the user and the developer from the App. APertain provides a simple yet effective interface similar to a Chat interface to resolve this particularly paining problem. It provides a great way to communicate with the users and keeping track of common problems such that they can be solved in future updates.
Instant Reply
Reply to the customer/user instantly. App Support Chat allows you to respond to every queries/feedback sent by the customer/user directly through your app. Also instant reply make the customer/user feel their queries can be answered anytime.
Get Notified
The Reply posted, can be downloaded automatically when the user opens the application/game and get notified. Since the message notification is placed the user doesn't need to check for the reply everytime when he/she enters the app.
Offline Chat
The reply sent will not be discarded, rather is loads in a form of conversation; this allows the user to view the conversation at anytime. Moreover App Support Chat can be in a form of a chat between the user/customer and a developer. Messages sent later will also gets added to the conversation for future reference.
Learn More About Other APertain Features
User Onboarding
Integrate the hard-earned User & Increase the number of Active Users using the App!
Smart Rating Prompt
Learn how your Users feel about your App/Game. Turn Users into fans.
In-App Support
Open a conversation with your Users, and help them get Engaged with the App/Game.
Push Notifications
Notify Users on Deals, Offers, Updates, or just remind them about your App!
App Analytics
User's Behaviour Patterns provide you the User Analytics which can make or break your App/Game
Pertain Engine™
Define the Logic, Decisions based on the User's Behaviour. Take Action!
